May 8, 2024

Owners Manual

Below is an extract from the manufacturers website:

MAINTENANCE

We’ve built the Grenadier to last. Tested over 1.8 million kilometres to be tough, strong, and durable. We’re so confident in its capability, we’re offering a five-year warranty. 

We’ll launch this year with around 185 service sites and workshops to keep you on the move, and get your Grenadier serviced every 12 months. All ensure our exacting standards are met at every turn. Quality partners who really ‘get’ off-road vehicles. All trained and supported by our own technical teams locally and via INEOS Automotive HQ. 

We’re looking to expanding this network as we continue to aim for you to be within 45 minutes/50 km of a fully accredited IAL workshop. So, servicing and repairs are never far away. Find your nearest workshop on the map below. 

For extra peace of mind, we’ve selected experienced roadside assistance partners to work closely with us to ensure you have the help you need.

PARTS SUPPORT

We know you depend on your Grenadier. You can’t afford costly downtime. So, our approved network of local workshops will carry common parts and we’ll aim to provide delivery in maximum 48 hours for any we don’t have on the shelf. 

We’ve teamed up with an experienced automotive logistics partner and have a central European parts centre as well as extra regional hubs. So, we can get parts and accessories to you quickly, wherever you are. 

We’ve also developed an interactive parts catalogue to make it easy for you to identify exactly what parts you need, and to place an order for them.

OFF-GRID SUPPORT

We want to support you even when you’re off the beaten track. So, beyond our network, we have a global agreement with Bosch Car Service so you can access more remote workshop partners worldwide, even where the Grenadier isn’t sold. Our team at INEOS HQ will work with you and the workshop to ensure downtime is kept to a minimum. That could be by text, phone, or email. And if it’s a real emergency, our ‘Flying Spanners’ technicians will even fly to remote locations.

3D GUIDES AND REPAIR MANUALS

We know you might want to do some work yourself. So, we’ve designed and engineered the Grenadier to be easy to work on inside and out. To help you we’ll provide online repair manuals, with support from the technical team at INEOS HQ just a call or a click away.

Of course, a 21st century vehicle comes with electronics best left to our master technicians, but your Owner’s Handbook and online ‘How To’ guides can help you carry out your own simple mechanical maintenance. You’ll also find every component broken down on screen in the online interactive animated 3D repair manual.

The above should be available late 2023 / early 2024 according to posters on the Grenadier Forum.